Privacy Policy - Glide2

This Privacy Policy describes how Glide2 ("we", "our", or "us") collects, uses, and shares your personal information when you use our mobile application and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

Account Information:

Username
Email address
Display name
Password (encrypted)
Date of birth
Profile picture/avatar

User Content:

Videos you upload
Comments and replies
Captions and hashtags
Profile bio and information

Communications:

Messages you send to us
Support requests
Feedback and survey responses

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information:

Device Information:

Device type and model
Operating system and version
Unique device identifiers
Mobile network information
IP address

Usage Information:

Videos you view and interact with
Search queries
Features you use
Time, frequency, and duration of activities
Performance data and crash reports

Location Information:

Approximate location based on IP address
Precise location (only if you grant permission)

2. How We Use Your Information

We use the information we collect to:

2.1 Provide and Improve the Service

Create and manage your account
Process and display your uploaded videos
Enable social features (likes, comments, follows, shares)
Personalize your content feed and recommendations
Provide customer support
Send you service-related notifications

2.2 Safety and Security

Detect and prevent fraud, spam, and abuse
Enforce our Terms of Service
Verify user identity and age
Protect the rights and safety of users
Conduct content moderation

3. How We Share Your Information

3.1 Public Information

The following information is publicly visible by default:

Your username and display name
Profile picture
Public videos and their associated content (captions, hashtags)
Comments and likes on public content
Your follower and following lists (unless you adjust privacy settings)

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

Cloud storage providers (Cloudinary)
Analytics services
Customer support tools
Payment processors (if applicable)

Important: We do not sell your personal information to third parties for monetary consideration.

4. Your Rights and Choices

4.1 Account Information

You can access and update your account information at any time through your profile settings.

4.2 Privacy Settings

You can control who can:

View your videos
Comment on your content
Send you messages
See your activity

4.3 Account Deletion

You can delete your account at any time through the app settings or by contacting us. When you delete your account:

Your profile and public content will be removed
Your personal information will be deleted within 90 days
Some information may be retained for legal or security purposes

4.4 Data Access and Portability

You have the right to:

Request a copy of your personal data
Export your data in a machine-readable format

5. Children's Privacy

Our Service is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

For users aged 13-17:

We may require parental consent in certain jurisdictions
Age-appropriate content restrictions apply
Additional privacy protections are in place

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (HTTPS/TLS)
Encryption of sensitive data at rest
Access controls and authentication
Regular security assessments
Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights Under GDPR (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have additional rights under GDPR:

Right to Access: Request access to your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge a Complaint: File a complaint with your local data protection authority

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@glide2.app

Data Protection Officer: dpo@glide2.app

For GDPR-related inquiries (EU/EEA users): gdpr@glide2.app

Response Time: We aim to respond to all privacy-related inquiries within 30 days.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending you an email or in-app notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

Acceptance of This Policy

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.

Version: 1.0
Last Reviewed: October 25, 2025